Help Center
Find quick answers to the most common questions.
How do I create an account?
Click “Sign Up” on the homepage, fill in your details, and confirm your email.
I forgot my password, what should I do?
Use the “Forgot Password” link on the login page and follow the instructions.
How do I post an ad?
After logging in, click “Post Ad”, select a category, add your details, photos, and publish.
How do I edit or delete my ad?
Go to “My Account” → “My Ads”, choose the ad you want to edit or delete, and click the corresponding option.
How long will my ad stay online?
Ads remain online for 30 days. You can renew or extend them anytime from your account.
Can businesses post ads?
No. Fromowner is only for private, individual owners.
Can I upload multiple photos?
Yes, you can upload several photos for each ad. We recommend clear, high-quality images to attract more attention.
How can I avoid scams?
Always meet in person, never send money upfront, and trust your instincts.
How do I report a suspicious ad?
Use the “Report” button on the ad page or contact us directly.
What items are not allowed?
Illegal goods, counterfeit products, weapons, and anything against UK law.
Do you charge any fees?
No. Fromowner is completely free — no dealers, no commissions.
Is my personal information safe?
Yes. We take privacy seriously and comply with UK GDPR rules. Your personal details are never shared without consent.
I didn’t receive a confirmation email. What should I do?
Check your spam/junk folder. If not found, try resending the email from your account.
The site doesn’t load properly on my phone.
Try clearing your browser cache or updating your browser.
Which browsers are supported?
Fromowner works best on the latest versions of Chrome, Firefox, Safari, and Edge.
Need More Help?
Still need assistance? Contact us here.
Our support team will get back to you as soon as possible.