How to Avoid Common Marketplace Scams in the UK (FromOwner Guide)

Buying and selling directly from owners is great — but like any online marketplace, you should take a few simple precautions. Here’s a realistic, no-nonsense checklist we recommend for UK users on FromOwner.
1) Meet Safely & Verify the Person
1) Meet Safely & Verify the Person
- Arrange to meet in a public place with CCTV (large supermarket/retail park) or take someone with you.
- On collection, ask the seller to confirm their name and a reachable phone number before you travel.
- For higher-value items, consider a quick test call/video right before you leave.
- Scammers often push for small “holding” deposits via bank transfer or gift cards. Avoid unless you are 100% comfortable — best is pay in person after seeing the item.
- Refuse unusual payment methods (gift cards, crypto). Stick to cash on collection or standard UK transfers.
- Cash on collection or Faster Payments to a UK bank you can verify with the seller present.
- Keep a simple written note or messages confirming what was sold, the price, date/time.
- Ask for registration (number plate) and check MOT history online; compare mileage and advisories with the ad.
- On viewing, verify the VIN on the car matches the V5C logbook and dashboard/door pillar.
- Be cautious of “just imported / no V5C yet” stories or “my friend’s car I’m selling”. Insist on meeting the registered keeper where possible.
- Visit the property and meet the person showing it. Ask simple proof of ownership/authority to let (e.g., name matching on utility/council-tax letter or agent contract).
- For rentals, pay holding deposits only to legitimate accounts after a signed receipt/letter with terms.
- Price is far below market “because urgent”.
- Seller refuses a normal meet-up or insists on shipping only.
- Pressure tactics: “other buyer on the way”, “pay deposit now”.
- New account with inconsistent details or copy-paste photos from the web.
- Start the conversation on FromOwner and keep key details in writing (price, place, date).
- Use the report button on any suspicious profile or listing. It helps keep the community safe.
- Meet in public / take a friend.
- No deposits to “hold” an item.
- Use traceable payment; get a receipt (message is fine).
- Vehicle? Check plate, MOT history, VIN vs V5C.
- Property? View first, verify who you’re paying.
- Trust your gut — if it feels off, walk away.