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How to Avoid Common Marketplace Scams in the UK (FromOwner Guide)

How to Avoid Common Marketplace Scams in the UK (FromOwner Guide)
Buying and selling directly from owners is great — but like any online marketplace, you should take a few simple precautions. Here’s a realistic, no-nonsense checklist we recommend for UK users on FromOwner.
1) Meet Safely & Verify the Person
  • Arrange to meet in a public place with CCTV (large supermarket/retail park) or take someone with you.
  • On collection, ask the seller to confirm their name and a reachable phone number before you travel.
  • For higher-value items, consider a quick test call/video right before you leave.
2) Never Send Deposits to “Hold” an Item
  • Scammers often push for small “holding” deposits via bank transfer or gift cards. Avoid unless you are 100% comfortable — best is pay in person after seeing the item.
  • Refuse unusual payment methods (gift cards, crypto). Stick to cash on collection or standard UK transfers.
3) Use Secure, Traceable Payments
  • Cash on collection or Faster Payments to a UK bank you can verify with the seller present.
  • Keep a simple written note or messages confirming what was sold, the price, date/time.
4) Vehicles: Do Basic Checks Before You Go
  • Ask for registration (number plate) and check MOT history online; compare mileage and advisories with the ad.
  • On viewing, verify the VIN on the car matches the V5C logbook and dashboard/door pillar.
  • Be cautious of “just imported / no V5C yet” stories or “my friend’s car I’m selling”. Insist on meeting the registered keeper where possible.
5) Property: View In Person & Don’t Rush Payments
  • Visit the property and meet the person showing it. Ask simple proof of ownership/authority to let (e.g., name matching on utility/council-tax letter or agent contract).
  • For rentals, pay holding deposits only to legitimate accounts after a signed receipt/letter with terms.
6) Red Flags to Walk Away From
  • Price is far below market “because urgent”.
  • Seller refuses a normal meet-up or insists on shipping only.
  • Pressure tactics: “other buyer on the way”, “pay deposit now”.
  • New account with inconsistent details or copy-paste photos from the web.
7) Keep Everything Inside FromOwner Messages
  • Start the conversation on FromOwner and keep key details in writing (price, place, date).
  • Use the report button on any suspicious profile or listing. It helps keep the community safe.
Quick Checklist (Save This)
  1. Meet in public / take a friend.
  2. No deposits to “hold” an item.
  3. Use traceable payment; get a receipt (message is fine).
  4. Vehicle? Check plate, MOT history, VIN vs V5C.
  5. Property? View first, verify who you’re paying.
  6. Trust your gut — if it feels off, walk away.
If you spot anything suspicious on FromOwner, report it from the listing or profile. Our team reviews reports promptly.

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